FAQ

You can book tickets through our website, contact us via phone, or visit our office in Cilacap. Our team is ready to assist you with a fast and easy booking process.

Yes, Renaldi TRAVEL offers hotel booking services for various categories based on your needs. We collaborate with many trusted hotels in Cilacap and surrounding areas.

Ticket booking processing usually takes 1-2 hours after payment confirmation. For long-distance tickets, the process may take longer depending on the airline's policy.

Yes, we accept credit card payments, bank transfers, and digital wallets. Please check the available payment methods when booking your tickets.

Changes or cancellations of tickets can be made according to the airline's policy. Please contact us as soon as possible to process your request, and we will assist you to the best of our ability.

Yes, Renaldi TRAVEL offers airport shuttle services for customers who require it. Costs and schedules can be adjusted according to your request.